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OCR: Total Supply-Chain Management Cost 14.3% 14.1% 13.3% 11.9% 10:4% 8.6% 8.8% 9.9% 5.8% 7.3% 6.5% 8.1% 6.4% 3.99% Telecom Semiconductor % of Revenue Pharmaceutical Packaged Goods 4.3% Computeri Chemical Flect. Equip. Appliance & Industrial Automotive Best-in-Class Median Total supply-chain management cost is the sum of the following costs: order management, material acquisition, inventory carrying, and supply-chain MIS, planning, and finance. Suurce. Pittalit Rabin Todd & McGrach